Refund policy
If you are not 100% satisfied with your purchase, you can return the product and get your money back to the source account. You can exchange or return a product for up to 2 days from the date you received the product.
If 2 days have gone by since the delivery, unfortunately, we cannot accept your return or exchange.
To be eligible for a return, 'Your item must be unused, unwashed and in the same condition that you received it & 'It must be in the original packaging and the tags should be intact. To complete your return, we require a receipt or proof of purchase.
1. Refund Processing
Once we receive the package and pass the QC, Refund will be credited within 5-6 to the original source of payment method.
2. Pick up: We will arrange for the pickup only once. For the same order, more than once return/exchange pick up is not eligible. You can initiate the request for return/exchange by sending us a mail at customercare@gmfoods.in or calling us at: +91 99102 78964.
We will schedule a reverse pickup of the product if the said request is raised within the stipulated period of time.
4. Sale items (if applicable)
Only regular-priced items may be accepted for return or exchange. Unfortunately, sale items or discounted items neither can be returned nor can they be exchanged for another item.
5. Exchanges (if applicable)
Exchanged or replaced productswill be Delivered within 1-2 days. If you need to exchange it for the same item, send us an email on the email id below.
customercare@gmfoods.in
6. Gifts/ Promotional offers
If the item was marked as a gift or is given under any promotional offer free of cost, there will not be any size changes or item exchanges.
7. Clearance sale
No items purchased as a part of clearance are subject to return/exchange.
8. Offers
Kindly note that all the offers/discounts/promo codes applicable on the GM Foods website are mutually exclusive of one another. One offer cannot be clubbed with another offer. Only one offer/promo Code is applicable for one purchase.
For any other support you can write to us at customercare@gmfoods.in, and we shall be glad to assist you.